Sarwar Khan
Head of Government Affairs, Salesforce UK and Ireland
About Salesforce
Salesforce is the world’s largest and fastest-growing enterprise software company, specialising in customer relationship management (CRM) solutions. Although not widely recognized by the general public, its software helps businesses manage customer interactions and improve operations. The UK is Salesforce’s largest market outside the US, with around 3,000 employees and a significant presence in the City of London since 2002.
Workplace & Culture
Sarwar highlights the benefits of working at Salesforce Tower, including spectacular views, excellent facilities (such as a barista bar and free meals), and a culture that emphasizes collaboration and connection.
AI & Innovation
Salesforce is heavily investing in AI and recently launched Agent Force, an AI-powered system integrated into its CRM. This technology helps businesses enhance customer service, workforce productivity, and operational efficiency, making AI a game-changer for companies looking to scale and improve services.
Community Engagement
Salesforce is committed to corporate social responsibility, offering its Ohana Floor—a space at the top of Salesforce Tower—for nonprofits to use free of charge for events, campaigns, and fundraisers. Sarwar encourages local organizations to take advantage of this opportunity.
For more details on accessing the Ohana Floor, contact information will be shared alongside this interview.